Privacy Policy

 

Introduction

Flex Media LLC ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our media conversion services.

 

Information We Collect

1. Personal Information

   • Name

   • Email Address

   • Phone Number

   • City

2. Payment Information

   • Credit Card Details

   • Billing Address

   • Bitcoin Address

3. Media Information

   • Types of media and equipment submitted for conversion

   • Content details for the purpose of the conversion process

4. Usage Data

   • IP Address

   • Browser Type

   • Operating System

   • Access Times and Dates

 

How We Use Your Information

1. To Provide and Manage Services

   • Process your orders and transactions.

   • Convert and deliver your media content.

2. To Communicate With You

   • Send updates, notifications, and administrative messages.

   • Respond to your inquiries and provide customer support.

3. For Payment Processing

   • Process your payments securely.

   • Maintain transaction records.

4. To Improve Our Services

   • Analyze usage data to enhance user experience.

   • Conduct research and analytics to improve our offerings.

 

How We Share Your Information

1. Service Providers

   • We may share your personal information with trusted third-party providers, i.e., Google, Wix, Legal Zoom, to perform services on our behalf.

   • We may share your payment information with third-party payment processing providers to perform services on our behalf.

2. Legal Requirements

   • We may disclose your information if required by law or in response to legal processes.

3. Business Transfers

   • In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new entity.

 

Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, use, or disclosure. However, no internet or email transmission is ever fully secure or error-free. Please take special care in deciding what information you send to us.

 

Your Rights

1. Access and Update

   • You have the right to access and update your personal information.

2. Opt-Out
   • You may opt-out of using our services at any time by contacting us.

3. Data Deletion

   • You can request the deletion of your personal information by contacting us.

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

 

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

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Flex Media, LLC

MyFlexMedia@protonmail.com
412-254-4144

 

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This Privacy Policy was last updated on

February 24, 2025.